Privacy Policy

Charlton on Otmoor, Oxfordshire

Last updated: 13/02/2026

1. Who We Are

This website is operated by The Cottage in Charlton-On-Otmoor.

Contact details:

Email: info@thecottageincharltononotmoor.co.uk

We operate a holiday cottage known as The Cottage in Charlton-On-Otmoor, located in Charlton-On-Otmoor, Oxfordshire, United Kingdom.

For the purposes of UK data protection law, we are the data controller of your personal data.

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Information You Provide Directly
  • Name
  • Email address
  • Phone number
  • Address
  • Booking details
  • Information included in enquiry or contact forms

Booking Information

If you book through Airbnb or another third party platform, we receive only the information necessary to manage your stay in accordance with that platform’s policies.

Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of visit

This information is collected using cookies and analytics tools.

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries
  • Manage and administer bookings
  • Communicate with you about your stay
  • Send important service information
  • Improve our website and services
  • Comply with legal and tax obligations

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

Under UK GDPR, we process your data on the following lawful bases:

  • Contract, where processing is necessary to provide accommodation services
  • Legitimate interests, to operate and improve our business
  • Legal obligation, for compliance with tax and regulatory requirements
  • Consent, for marketing communications where you have opted in

5. Marketing Communications

If you choose to receive marketing communications from us, you may unsubscribe at any time by:

We will only send marketing emails where we have your consent.

6. Sharing Your Information

We may share your data with:

  • Website hosting providers
  • IT and email service providers
  • Payment processors
  • Professional advisers such as accountants
  • Legal or regulatory authorities where required

We only share information necessary for these purposes.

7. Data Retention

We retain personal data only for as long as necessary:

  • Booking and financial records for up to 6 years for tax purposes
  • Enquiry correspondence for up to 12 months
  • Marketing data until consent is withdrawn

8. Data Security

We take appropriate technical and organisational measures to protect your personal data, including:

  • Secure website hosting
  • SSL encryption
  • Restricted access to personal information

9. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Restrict processing
  • Object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office

ICO website: https://www.ico.org.uk

10. Third Party Links

Our website may contain links to third party websites such as Airbnb. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date.